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I have been waiting for 17 days after filing a claim for my cat’s kidney issue, and after two emails, it still hasn’t been processed. This slow processing time, especially when facing significant vet bills, is making me consider switching to a different insurance company.
I got Lemonade for my puppy, and they denied a claim for stomach issues a month later, labeling it a pre-existing condition even though he had similar issues during the waiting period. It felt like they were looking for any reason not to pay out, and for the few hundred dollars I spent on the policy, I received no benefit.
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