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After my dog’s tumor removal cost around $650, Lemonade reimbursed me according to my plan. My monthly premium started at about $32 and has gradually increased to around $50 as my dog turned 10 years old. This gradual increase seems reasonable considering my dog’s age.
When my 3-year-old Bloodhound Shepherd became seriously ill due to a misdiagnosis that cost $17,000, Lemonade reimbursed us 90% and even processed the final reimbursement on the same day my dog passed away. Their compassion and quick payment during such a difficult time were truly remarkable.
I had a claim for an impacted hairball on my cat that cost almost $4,000, and Lemonade reimbursed me 90% within about two days after I submitted a picture of the vet bill. This fast reimbursement for a significant unexpected cost was a huge relief.
I submitted a claim for my cat’s internal specialist tests which cost $2,500, and it took six weeks to finally get reimbursed 90% minus the deductible and exam fee. While they did eventually pay, the lengthy process and the feeling that they were digging for reasons to deny the claim was stressful.
My dog had cherry eye surgery which Lemonade denied, citing a genetic condition. Then, they denied an emergency vet visit for a foreign body, stating it wasn’t an emergency. These denials for seemingly valid issues have made me lose faith in their coverage despite their initially cheap premiums.
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